Reading: Keys to Effective Listening and Presenting: An Action Plan

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Keys to Effective Listening and Presenting: An Action Plan

Authors:

T.D. Weerasinghe ,

University of Kelaniya, LK
About T.D.
Department of Human Resource Management
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T.J.R. Thisera

University of Kelaniya, LK
About T.J.R.
Department of Human Resource Management
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Abstract

This is a review article on keys to effective listening and presenting skills which have been identified as two main skills to be improved for effective communication. Accordingly, the article focusses first on listening skills; importance, barriers for effective listening, and keys to improve listening skills. It then moves towards presenting skills while discussing key guidelines to improve verbal, non-verbal and para-verbal aspects of an effective presentation. Finally, this paper proposes an action plan for three months in order to improve these skills in a pragmatic way.

How to Cite: Weerasinghe, T.D. & Thisera, T.J.R., (2014). Keys to Effective Listening and Presenting: An Action Plan. Kelaniya Journal of Human Resource Management. 9(1-2), pp.33–48. DOI: http://doi.org/10.4038/kjhrm.v9i1-2.11
Published on 01 Jul 2014.
Peer Reviewed

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